Since Enlighten Home was established, our community-based mental healthcare and rehabilitation service has grown in North London.

We specialise in working with men and women aged 18-65 with a lead mental health diagnosis, whose condition may be made more complex by:

• a forensic background
• a learning disability
• drug or alcohol misuse
• Korsakoff’s syndrome.

In working with service users, including those who may be detained under the Mental Health Act including Section 37/41 and Community Treatment Orders, we focus on reducing reoffending and preparing service users to lead healthy, fulfilling lives in the wider community.

Our person-centred care and rehabilitation programmes accelerate recovery while maintaining the highest quality standards, delivering positive outcomes for service users.Our services are focused on enabling service users to lead healthy, fulfilling lives, to reduce reoffending and to move on to supported living and even greater independence.

We work in partnership with referrers and commissioning bodies, including local authorities and NHS trusts, to identify gaps in provision and develop residential rehabilitation and care services as viable alternatives to hospitalisation or custodial sentences. We also maintain close links with HM Prison Service, the National Offenders Management Service, social and forensic services and forensic law firms. Through working with professional partners seeking added value from providers, we have developed an accelerated residential mental healthcare model, combining intensive rehabilitation, care and support with a faster throughput. By providing a faster and more efficient rehabilitation programme, we deliver a cost-effective service enhanced by open communication, quality of service and successful outcomes.

       Our Supported Living Accommodations

At Enlighten Home, we provide a supportive environment where service users live as members of a family and where their rights, choice of lifestyle and privacy are respected. Enlighten home has two accommodations one at Larkshall Road and the other situated at Waveley Avenue. Our accommodation are furnished and maintained to a high standard and are as different as possible from the prisons or secure hospitals familiar to many of our service users. Each accommodation has a garden that plays an important part in our structured activity programmes and can used for barbecues and other recreational events. All our homes are located in urban areas, making it easy for service users to access amenities including gyms, swimming pools, libraries, shops and medical care. Each of our service users is registered with a local doctor and dentist. The high staff-to-service user ratio in our homes ensures that service user receive maximum support and care. Homes are fully staffed 24/7 with support staff trained to NVQ Level 3 in Health and Social Care.

       Our Care Packages

Our homes in London offer care packages designed to meet the needs of individual service users.
• Medium-term rehabilitation and recovery
This care package is designed for service users in need of longer periods of residential rehabilitation and recovery on step down to supported living from secure hospital or prison. Service users stay for an average of 12-18 months before they are considered ready for move-on.
• Short stay respite care
This care package is designed for service users already living in the community who may be at risk of relapse and would benefit from the stability of structured residential care. This package is available for up to six months.
• Short-term rehabilitation and adjustment
This care package provides up to six months of residential rehabilitation and adjustment for more able service users on step down from secure hospital or prison, in preparation for move-on.

We also offer:
• six-week trial periods: for borderline cases, or where an individual has a history of antisocial or disruptive behaviour
• residencies of up to six months: for individuals being considered as budget-holders under the Personalisation Agenda, to allow us to carry out detailed assessments of individuals’ ability to shape their own recovery pathway.

Whichever care package is in place, key elements are effective risk management and developing each service user’s confidence, self-reliance, life and employability skills, to enable move-on from supported living to greater independence.

        Our Care Approach

Planning each service user’s mental healthcare and rehabilitation programme begins prior to admission, enabling them to start progressing towards recovery and move-on from the day they join us.
• On receiving a referral, we make a detailed assessment of the individual’s needs, drawing on the case history provided by the referring organisation and including a full breakdown of costs.
• Working alongside the multi-disciplinary care team, we draw up a care plan that is agreed with the service user and is regularly reviewed and updated. This plan forms our key tool to monitoring recovery and well-being and assessing the service user’s readiness to move on to supported living or their own home.
• We provide fortnightly reports to referrers for new admissions and monthly reports on all service users, monitoring progress and measuring outcomes against care plan requirements and identifying areas where additional or alternative therapies may be required.
• On admission, each service user is allocated a key worker who is responsible for implementing their care plan on a day-to-day basis. The key worker is a trained health educator who acts as an advocate for the service user.
• For service users assessed as able to work, the key worker and home manager will assist with job applications and advise on interview techniques. Where a service user gains employment, we monitor work attendance and mentor work performance, liaising with employers.
• Where a service user is assessed as needing employability skills, we arrange appropriate vocational training at a local college or with specialist training providers.
• For service users not yet able to work, we organise structured daytime programme.
• We maintain an open door policy at all our homes for visits by mental healthcare practitioners, social workers, probation officers, family members and friends.
• Our support worker administer medication under strict controls and each home has links to GPs registered to administer Clozapine.

        Structured Activity Programmes

For service users stepping down to supported living from secure hospital or prison, our structured activity programmes help them develop the life skills they will need for move-on, improve their physical fitness and mental well-being and encourage involvement in the wider community.
For service users assessed as able to work, we assist in job-seeking, monitoring and mentoring work attendance and performance and liaise with employers to ensure that appropriate work-based training is given. Where a service user is assessed as needing employability skills, we arrange appropriate vocational training at a local college or with specialist training providers and also arrange part-time or voluntary work Structured activities in our homes include cooking, gardening, managing personal finances and personal hygiene. All service users must achieve reasonable self-sufficiency in the kitchen before move-on and our homes organise regular days when service users plan meals, do the necessary shopping and prepare the food. Service users who lack cooking skills or experience of working in a kitchen are trained in food preparation, hygiene and safety and use of appliances.
Our homes all have gardens where service users grow fruit and vegetables for use in the kitchen and take part in therapeutic horticultural sessions. Through planning for planting and keeping the garden tidy, they acquire organisational and forward planning, contributing to rehabilitation and recovery. Counselling is provided both internally and externally. Therapies, determined by individual need, include drug rehabilitation programmes; talking therapies and creative arts activities


Senior Practitioner in Social Work New Malden CMHT

"My client has a long history of residential placements which have broken down because of his complex needs. Enlighten have been able to manage him longer than any other placement so far. They are doing this by sensitively balancing his need for choice and self-determination with doing what is necessary to manage the considerable risks he presents to himself and others, and encouraging harm minimization. They liaise closely with other agencies, such as the GP and the local CMHT, building a functioning network to support my client. I find them to have a solid value base which enables them to deal with him in a way which respects his lifestyle choices"